Return & Refund Policy

At SalmanMartio, customer satisfaction is our priority. Please read our return and refund policy carefully before placing your order.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.
• All tags and packaging must be intact.
• The item must not be damaged, washed, or altered.

Non-Returnable Items

The following items cannot be returned:

• Sale or discounted products
• Customized or altered stitched outfits
• Items damaged due to improper use

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved:

• Your refund will be processed within 5–7 business days.
• Refunds will be issued through the original payment method or bank transfer.

Exchange Policy

We only replace items if:

• You received the wrong product
• The product is damaged or defective
• There is a size issue due to our mistake

Return Shipping

• Customers are responsible for return shipping charges unless the mistake was from our side.
• Shipping charges are non-refundable.

Order Cancellation

Orders can only be canceled within 12 hours of placing the order

Contact Us

If you have any questions regarding returns or refunds, feel free to contact us:

Email: salmanmartio945@gmail.com 
WhatsApp: 03090027945